Terms And Agreements
This section explains common service models, software license, data and privacy, rights and obligations, intellectual property, confidentiality, risks, service changes, legal dispute handling and support for BabelBird Enterprise Drive. It is explanatory documentation for users. The specific rights, obligations, service scope, fees, term, acceptance, maintenance and liability of a project are governed by the signed order, contract, supplemental agreement, official service terms and privacy policy.
Document Priority
| Document | Applicable scope |
|---|---|
| Signed contract, order and supplemental agreement | Specific procurement, deployment, license, service and fee arrangements |
| Official service terms | Account registration, SaaS service, public cloud service, desktop client and mobile app usage |
| Official privacy policy | Personal information, account information, logs, device information and privacy protection |
| This documentation section | Helps users understand common terms; it does not replace formal legal documents |
Pages
- Terms Overview
- Free Service Terms
- Public Cloud Terms
- Private Cloud Terms
- Privacy And Data Protection
- Customer Rights And Obligations
- Service Provider Rights And Obligations
- Intellectual Property And Confidentiality
- Risks And Disclaimer
- Liability And Service Changes
- Legal Disputes And Support
Formal documents and support
- Terms of Service
- Privacy Policy
- BabelBird website and contact details: after-sales support is available through the 400 telephone hotline or your customer-specific WeChat group. Each customer has a separate service group. See support information.
Molamola is the English company name of Shanghai Huaqing Information Technology Co., Ltd. These terms apply to all services provided by Shanghai Huaqing, including BabelBird. For services purchased under a contract, the effective date and term follow that contract. For direct online purchases, the purchase date is the service effective date, and the term follows the purchased order or plan. A policy document's own revision or effective date is distinct from an individual customer's service start date.
This Wiki explains the service and does not replace formal documents or contracts. Data retention, service termination and refunds and fee settlement follow the applicable terms and contract. Contact support to check your order or contract version.