Implementation process and initialization service
Privatization requirements and service procedures
In order to ensure the experience and quality of using the BabelBird system, all privatized deployment work of BabelBird is deployed remotely or on-site and certificates are issued by the BabelBird team. Deployment by an agent team or self-deployment by customers is not currently supported. At the same time, the maintenance work of the system is also carried out by the Babel operation and maintenance team on a regular basis remotely. Customers only need to prepare the hardware and access resources as required, and leave the rest to the Babel team.
Things that need to be prepared in the early stage of privatized deployment:
Calculate the approximate number of users, concurrency, storage space and space growth rate and let the Babel account manager evaluate the required configuration.
The customer evaluates the remaining resources (if any) of the existing server and selects a deployment method based on the actual situation.
Babel issued a privatization deployment plan.
Customers prepare corresponding servers and access resources according to the plan, allocate servers, and install operating systems.
Ensure that the server can be accessed via external remote desktop (you can also use Sunflower) and ssh, and open the corresponding port (our deployment technicians will put forward specific port requirements)
It is best for the user to provide a domain name. If there is no domain name, a fixed IP address is required. The solution using IP address to access needs to ensure that the IP address will not change during use.
If you need to access your email to retrieve your password or send a verification code to your mobile phone number, you need to prepare the corresponding email access or SMS gateway.
| Number | Project | Requirements | Remarks |
|---|---|---|---|
| 1 | Domain name | An independent primary domain name or secondary domain name is required | A secondary domain name can be set based on the company's original domain name. Such as yun.company.com |
| 2 | An email address that can send notification emails is required | An email address that supports SMTP is sufficient ########## Email push related ########## MailUser=xxxx@mail.com MailPassword=password MailHost=Mail server address MailPort=Port number | |
| 3 | Remote access | Remote access to the server for configuration | Support remote access and control of the server |
| 4 | SSl certificate | https needs to apply for an SSL certificate | Apply like a digital certificate authority CA. Recommended Application OV Wildcard |
| 5 | SMS interface | If you need a mobile invitation, please register with your mobile phone. You need to activate the SMS interface service (optional) | Cloud service providers such as Alibaba Cloud and Tencent Cloud also provide SMS service interfaces, which can be activated by applying |
implementation stage
Notify us after the preparation work is completed, and we will give users a specific implementation time schedule. Please maintain smooth access to the external network during the implementation time period.
Implementation generally takes 2-3 working days. On the first day, Babel is deployed and installed remotely, on the second day it is tested and accepted, and on the third day, problems encountered are corrected.
Once the implementation is complete we will notify the user and then start the initialization phase
Initialize service
Babel provides initialization services to all private cloud customers, including:
Maintenance personnel training (remote or on-site)
Help users with data migration, user import, permission assignment, etc. (remotely or on-site)
User training (remote or on-site)