--- title: Zhichao AI Overview description: Completely introduces the positioning, modules, capability boundaries, permission control, training materials and applicable scenarios of Zhichao AI. slug: ai-overview lang: en category: Zhichao AI category_order: 5 order: 1 keywords: - Zhichao AI - AI knowledge base - AI search - AI image search - agent - Document Assistant - AI customer service - MCP --- # Zhichao AI Overview Zhichao AI is a collection of AI capabilities built by BabelBird Enterprise Drive around enterprise documents, knowledge base, search, customer service and data analysis. It is not an isolated chat tool, but is combined with Babel's file storage, permission system, search engine, material library, project collaboration, online preview and private deployment capabilities to allow AI to work on the company's existing data. ![Zhichao AI Column](../../assets/images/ai-column.webp) *The Zhichao AI column aggregates entrances such as AI search, image search, agents, enterprise AI assistants, and knowledge bases.* ## Module Overview | Module | Main capabilities | Typical scenarios | | --- | --- | --- | | [AI Search](ai-search.md) | Learn corporate documents, search and answer questions in natural language, support questioning, source citation, multi-modality and authority judgment | Corporate knowledge query, system query, project data retrieval, technical data Q&A | | [AI Image Search](ai-image-search.md) | Search for images in the network disk through text description or uploaded images. The search scope is filtered by permissions | Material library, brand assets, design gallery, image files | | [Intelligent Data Assistant](ai-data-assistant.md) | Analyze Excel/table data, query, analyze, and generate charts across multiple Excel files, and support third-party URL data sources | Sales reports, project ledgers, supply chain data, and operational statistics | | [Customized agent and knowledge base robot](ai-assistant-agent.md) | Customized persona, prompt words, response logic, learning folders, industry templates, multi-Agent and website embedding | Enterprise knowledge base, online customer service, industry assistant, internal expert system | | [Enterprise AI Assistant](ai-assistant.md) | Integrate most Zhichao applications in a conversational manner, answer corporate document knowledge points, and search network disk files in multiple dimensions | Daily office assistant, file search, cross-data Q&A | | [AI Customer Service](ai-customer-service.md) | Learn product descriptions, FAQs, customer service documents, and generate intelligent customer service that can provide external services | Official website customer service, product support, pre-sales Q&A, and after-sales knowledge base | | [Standard Edition Modules](ai-standard-modules.md) | Entrance, usage and functional boundaries of 16 standard modules | Administrator selection, implementation scope confirmation, employee training | | [AI deployment and customization](ai-deployment-customization.md) | Private deployment, dedicated agents, industry applications and development of AI applications according to enterprise processes | Private cloud, dedicated model services, industry solutions | ## Standard version module list The following modules constitute the main functional scope of Zhichao AI Standard Edition. Actual entry and availability may be affected by version, entitlement, and deployment configuration. | Number | Module | Entry | Function | | --- | --- | --- | --- | | 1 | Zhichao AI Assistant | Top right AI assistant entrance | Conduct AI conversations based on the enterprise knowledge base, and answer questions in combination with online searches | | 2 | AI search | Search bar | The search results include AI search content and use natural language to find corporate information | | 3 | Zhisou | Zhichao AI column | Provides question answering, in-depth research and article writing capabilities | | 4 | Wensoitu | Zhichao AI Column | Search for pictures in the network disk through text description | | 5 | Image search | Zhichao AI column, image thumbnail entrance | Match similar images in the network disk by uploading or selecting images | | 6 | Image OCR | Search, Zhichao AI column | Recognize the text in the image and let the image content participate in the search | | 7 | Document Assistant | File Preview Interface | Summary, Q&A and reading assistance based on the current document | | 8 | AI automatic tagging | File list | Match the closest tag in the tag library for the selected document | | 9 | Table Q&A | Excel file preview interface, Zhichao AI column | Q&A, table generation and function operations based on Excel | | 10 | Deep thinking | AI assistant, form question and answer, document assistant | Switch to a deeper reasoning mode for complex problems | | 11 | Internet search | AI assistant | Search Internet content and answer with external knowledge | | 12 | In-depth research | Intelligent search in the Zhichao AI column | Research-based answers are formed through multiple rounds of search and comprehensive sorting | | 13 | Enterprise knowledge base | Backend server | Enterprise documents are automatically stored in the database to form a questionable and searchable knowledge base | | 14 | Knowledge base robot | Zhichao AI column "Create an agent" | Create a customizable agent or knowledge base robot | | 15 | PDF image search | Search bar | Search image content in PDF documents with images | | 16 | MCP interface | Interface | Provides knowledge base access and network disk file operation capabilities to OpenClaw and other AI applications | ## Core Competencies - Enterprise-specific AI assistant and AI customer service, which can serve internal employees or external customers through embedded codes. - AI search and dialogue-based compound query, users can inquire about information, find files, check systems, and check projects just like asking colleagues. - AI automatic labeling and file classification is used to reduce the cost of manually organizing materials, information and archived documents. - Customizable AI knowledge base and agents, you can specify learning folders, and you can also configure different assistants for different knowledge areas. - AI image search, image search, text image search, OCR and multi-modal understanding, used for pictures, materials and scans. - AI document reading assistant, used to summarize single documents, extract key points, and answer document questions. - Intelligent data assistant supporting Excel for multi-table cross-analysis, query and chart generation. - Support on-demand development and privatized deployment, adapting to industry knowledge, enterprise processes and deployment security requirements. ## Relationship with enterprise network disk The value of Zhichao AI comes from the combination of "AI + enterprise file system". Traditional general-purpose chat tools usually don’t know where the company’s internal files are, who has permission to see them, which version is the latest, and which files belong to the same project; Zhichao AI can work around the files, projects, departments, material libraries and permission systems in BabelBird. For businesses, this means that AI doesn’t just answer general knowledge, but can provide help around the company’s own data and business context. ## Permission awareness Zhichao AI's search, question and answer, agents, and knowledge base need to be linked to the BabelBird permission system. What answers a user can get from AI should be limited by the following factors: - The user's role within the enterprise, department, project, and folder. - Access control, sharing permissions and validity period for a single file or folder. - The learning scope specified by the administrator for the agent, knowledge base, or AI assistant. - Enterprise external sharing, downloading, previewing, watermarking, confidentiality and auditing strategies. - Configuration strategies for models, indexes, vector libraries and third-party APIs in private deployments. Zhichao AI is the AI ​​platform of BabelBird Enterprise Drive, including three main modules: Zhichao AI customer service, Zhichao AI knowledge base, and Zhichao AI document assistant. These modules combine large model APIs and custom training to meet the enterprise's intelligent customer service, file content analysis and question answering needs. ### The three main modules of Zhichao AI - Zhichao AI customer service: This module serves as the AI customer service of the enterprise. BabelBird Enterprise Drive itself also uses this module to answer the problems encountered by users when using BabelBird Enterprise Drive. We also open this service to corporate customers. Companies can provide product manuals, FAQs, customer service documents and other materials to Zhichao AI for learning and fine-tuning to meet corporate customer service needs. Enterprises can also embed Zhichao AI's code blocks into their websites to quickly establish an external intelligent customer service system. Zhichao AI customer service can significantly reduce customer service costs and save time and resources. - Zhichao AI Document Assistant: This module is used to answer questions about a single document. By analyzing the document content, Zhichao AI can answer various questions about the document content, from summarizing to revealing key findings. Users can ask questions to the AI ​​instead of having to read lengthy documents themselves, improving work efficiency. - Zhichao AI knowledge base: This module allows companies to customize their own AI assistants. The Zhichao AI team will help prepare training sets and adjust parameters based on the company's data, thereby establishing an exclusive AI model that can provide answers within the scope of permissions for people with different permissions on BabelBird. It can be used as a corporate knowledge base assistant in the form of questions and answers. ### Technical Solutions - Answer questions intelligently: Zhichao AI uses large models and custom training to ensure accuracy. It also uses small models to assist the work of large models, reducing problems such as talking nonsense, pretending not to understand, or leaking secrets. In addition, Zhichao AI follows BabelBird’s authority management mechanism to ensure that users can only obtain answers within their authority. - Automatic learning: Zhichao AI can accumulate knowledge by studying the files provided by users and provide users with more accurate answers. All documents participating in training are specified and agreed to by the user to ensure data privacy and compliance. ### Advantages - Reduced customer service costs: Zhichao AI customer service can significantly reduce the customer service costs of enterprises. There is no need to train personnel on a large scale, and AI can provide answers at any time. - Quick question answering: Zhichao AI can answer users' questions instantly, improving work efficiency. - Document content analysis: Zhichao AI Document Assistant can quickly analyze document content to help users quickly obtain information without reading the entire document. - Customized AI assistant: Enterprises can customize their own AI assistant for the Zhichao AI knowledge base according to their own needs to meet specific knowledge management and question answering needs. - Permission management: Zhichao AI is able to provide answers in different ranges based on user permissions to ensure data security and compliance. ## Permissions and usage boundaries - Zhichao AI's answers, searches, and file references should follow BabelBird's existing permission system. Users can only access content within their account, department, project, share, and file access controls. - Materials that participate in learning, training, indexing, or Q&A should be designated by the enterprise or administrator; all files should not be considered public knowledge sources by default. - External customer service, website embedding, third-party data sources, privatized models, and GPU computing power are optional deployment or customization capabilities and should be subject to actual authorization, implementation plan, and enterprise configuration. - When AI answers involve high-risk content such as contracts, finance, medical care, law, and engineering safety, the AI ​​output should be used as auxiliary information and reviewed by professionals. ## Related information - [Permission system](permissions.md) - [Security and Audit](security.md) - [FAQ: Deployment, AI and technical issues](faq-technical.md) - Public introduction: